Inclusivity Charter
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Inclusivity Charter

LCL Awards' Inclusivity Charter has been introduced to help approved centres take steps to make their training facilities welcoming places, with flexible course options to suit people from all walks of life.

The Charter was developed with Hattie Hasan MBE, founder of all-women plumbing business, Stopcocks Women Plumbers and the Register of Tradeswomen; a not-for-profit organisation that connects householders with tradeswomen and helps survivors of domestic abuse to get into skilled trades.

LCL Awards centres that sign up to the Charter will be audited annually to ensure they are meeting and/or working towards the statements below.

We are passionate about demonstrating how LCL Awards centres treat people with respect, while encouraging as many trainees through the doors as possible. The Inclusivity Charter cements these core values, creating a framework that centres can use to take active steps to implement inclusive practices.

  1. LCL Awards centres are committed to creating a welcoming, inclusive environment where both learners and centre staff feel safe, heard and supported.
  2. We do not tolerate offensive language, such as sexist or racist comments – from trainers or trainees.
  3. We consider the needs of all learners, in order to enhance learning experiences and increase opportunity.


  4. We are actively exploring a range of training options, using creativity and  innovation to improve engagement.
  5. Our ambition is to help as many people as possible access the building services engineering sector; to improve lives, improve the sector and combat skills shortages.
  6. We believe that inclusion creates an environment where everyone is valued, feels valued and are therefore able to achieve their highest potential.
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Inclusivity in the News

Scotland’s Energy Technical Academy is awarded LCL Awards’ Inclusivity Charter
30 March 2023
Energy Technical Academy (ETA) has recently signed-up to LCL Awards’ Inclusivity Charter. We spoke to the company’s Senior Administrator, Rachel Wheeler, whose own experience makes her appreciate the accepting, welcoming environment that ETA promotes, to encourage individuals from diverse backgrounds to work in the trades.    
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International Women’s Day 2023 - Improving access to training through digital technology
07 March 2023
The 8th March 2023 is International Women’s Day (IWD), a day to celebrate the achievements of women and think about what action we can take to drive gender parity and make the world a more diverse, equitable and inclusive place.
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Women are key to meeting net zero
07 March 2023
According to research issued in January 2023, only 2% of plumbing and heating engineers are female.  
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Essex Skills Centre signs-up to the LCL Awards Inclusivity Charter
23 January 2023
Ben Bayliss is proud that his training centre, Essex Skills, has recently been awarded LCL Awards’ Inclusivity Charter. The award-winning initiative was introduced by LCL Awards in 2022, to encourage their training centres to be more inclusive and encourage learners from diverse backgrounds.
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Logic4training is awarded Inclusivity Charter
12 December 2022
LCL Awards has recently awarded its Inclusivity Charter to Logic4training. Caroline Lay, Logic4training’s HR Director who oversees its 60 staff at centres in Northolt, Basildon, Luton and Sittingbourne, explains the steps Logic4training is taking to improve the diversity of both learners and staff and why she feels the Inclusivity Charter is so important to the business and sector at large: 
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